We can come to visit you at home or at work for very reasonable rates in a wide catchment area.
From our base in Amblecote, Stourbridge, we have attended call-outs as far west as Bridgenorth, as far south as Stourport-on-Severn, as far north as Shifnal and as far east as Birmingham.
Our call-out service is available for both domestic and business premises. This is available for networking (wired & wired), selected hardware installation, diagnostic and selected base unit issues.
We can also look at non-working printers (such as if you can't print from Windows), computers that don't boot and selected Windows issues. We only carry limited tools for virus removal on site, and due to the length that this can take for some infections, we generally advise it will be cheaper to bring the computer back to the shop.
Please note that there are certain aspects of our service that we are unable to do or complete on site. These are Windows Repairs that have failed, Health Checks for major or persistant infections and major system upgrades. In these situations we will return the computer to our base, complete the work and arrange to return the computer at a time to suit you.
The majority of our call-outs are done locally and cost between £20 and £45 plus the cost of any hardware that you need. Contact Us to book a callout. For all calls, if we can't fix it on site, we'll bring it back to the shop, fix it there and arrange to return it back at a time to suit you.
All callouts are available on a first-come-first-served basis during normal opening hours and are subject to technician availability. We will try to book you in at a time best to suit you and/or at the first opportunity available but this is not guaranteed. Payment methods on-site are cash or cheque only, but at our discretion, we may be able to take payment over the telephone as a card payment.
Contact Us to book a call.